Other Versions of AliExpress

AliExpress

AliExpress

Verified App

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Frequently Asked Question

1

Can I submit suggestions or feedback to AliExpress?

Yes, users can submit feedback through the app or website to help improve their experience.

2

Does AliExpress collect my personal data?

Yes, AliExpress collects personal data for account creation and order processing, adhering to privacy policies.

3

Does AliExpress support offline use?

No, AliExpress requires an internet connection to browse products and make purchases.

4

How do I cancel my AliExpress subscription?

Since AliExpress is free, there is no subscription to cancel. Simply stop using the app if desired.

5

How much does a subscription to AliExpress cost?

AliExpress does not require a subscription fee; users can shop without any subscription costs.

AliExpress

1

How can I activate my AliExpress account?

If you registered via email, simply verify your email by clicking the link sent to your inbox. No further activation is necessary for social media logins.

2

How can I contact customer service on the AliExpress app?

You can contact customer service through the app by tapping on "Account," then "Customer Service." You can chat live or submit a ticket for assistance.

3

How do I log in to my AliExpress account?

Open the app, tap on "Account," and then select "Log In." Enter your email and password or use social media accounts to log in.

4

What is the customer service number for AliExpress?

AliExpress does not provide a direct customer service number. Instead, use the in-app customer service chat or submit a support ticket for help.