Verified App Hik-Connect may collect certain personal data as part of its functionality, such as account information and device details, but it adheres to privacy policies to protect user data.
Hik-Connect typically offers a free version that provides basic features for managing your devices, but advanced functionalities may require a subscription.
Yes, Hik-Connect requires an internet connection to remotely access and manage your Hikvision devices. Without an internet connection, local access through the device's local network may still be possible.
You can contact Hik-Connect support through the app's help section, where you can find options for submitting feedback, reporting issues, or accessing customer support resources.
You can manage or cancel your Hik-Connect subscription through the app's settings or your app store account settings, depending on how you subscribed. Instructions are provided within the app for your convenience.
No, customer numbers cannot be changed after activation. For further assistance, please reach out to customer service.
You can reach Hik-Connect customer service through the app or visit the official website for support options.
You can find customer service contact information in the app under “Help” or on the official Hik-Connect website.
To log in, open the app, enter your username and password, then tap "Log In."
Account activation typically happens within a few minutes. If it takes longer, check your email or contact customer service for assistance.
