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The ERG app is designed for users aged 13 and older. Parental guidance is recommended for younger users to ensure safe and responsible usage.
While some features of the ERG app may be available offline, most functionalities, such as real-time data monitoring and updates, require an internet connection to work effectively.
Yes, the ERG app allows you to customize notifications based on your preferences, such as receiving alerts for energy spikes or tips for saving energy. You can manage these settings in the app's notification section.
Yes, the ERG app allows you to link your utility account for a more comprehensive view of your energy consumption and billing information. Follow the onboarding process in the app to set this up.
Absolutely! The ERG app encourages user feedback to improve its services. You can submit your suggestions and comments through the feedback section in the app or on the official website.
If activation is required, follow the instructions in the app after installation, typically involving a verification code sent to your email or phone.
You can reach customer service by using the in-app support feature or by calling the customer service number provided on the official ERG website.
To log in, open the app, enter your registered email address and password, then tap the "Log In" button.
The customer support number for ERG is available on the official website and within the app under the support section.