Other Versions of Viator

Viator

Viator

Verified App

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Frequently Asked Question

1

Can I submit suggestions or feedback to Viator?

Yes, users can provide feedback or suggestions through the app or website, helping improve the service.

2

Does Viator collect my personal data?

Yes, Viator collects personal data to process bookings and enhance user experience, in accordance with privacy policies.

3

Does Viator support offline use?

Yes, Viator allows users to access their bookings and travel information offline once downloaded.

4

How do I cancel my Viator subscription?

Since Viator does not have a subscription model, you can cancel bookings directly through your account or contact customer support.

5

How much does a subscription to Viator cost?

Viator does not require a subscription; users pay only for the activities and tours they book.

Viator

1

How can I find the customer number for Viator support?

The customer number is typically available in the app under your account settings or in the confirmation email for your bookings.

2

How do I contact customer service for the Viator app?

You can contact Viator customer service through the app by navigating to the Help section or visiting their website for support options.

3

How do I log in to the Viator app?

Open the app and tap on the "Log In" button. Enter your email and password associated with your account to access it.

4

Is there a way to activate my Viator account?

If you signed up but didn't activate your account, check your email for an activation link sent by Viator and follow the instructions.