Version: 3.1
Developer: NortonMobile
Verified App 
Features & Highlights
LifeLock Identity by Norton is packed with essential features that cater to the growing need for identity protection in today’s digital age. Here’s a look at some of its standout capabilities:
Real Experience Using LifeLock Identity by Norton
Application Scenarios
As someone who’s constantly on the move, I often find myself commuting or traveling for work, where I’m connected to public Wi-Fi networks. This is where LifeLock Identity by Norton comes into play. On a recent trip, I used the app to review my account alerts while waiting at the airport. It was comforting to know that I had real-time insights into my identity protection status, allowing me to focus on my work without worrying about potential security threats. Additionally, during a home renovation, I shared my personal information with various contractors. I used the app to monitor for any unauthorized use of my data, ensuring I could act swiftly if necessary.
User Experience
The user interface of LifeLock Identity by Norton is intuitive and user-friendly. Upon logging in, I was greeted with a dashboard that clearly outlined my identity protection status, alerts, and recommendations. The navigation is straightforward, allowing me to easily access credit reports, alerts, and additional resources. The performance of the app is commendable; it responds quickly, and I rarely encounter delays when checking my information. The overall experience has been reassuring and empowering, as I feel in control of my identity security. The app’s workflow is smooth, with notifications appearing promptly, making it easy for me to take immediate action when necessary.
Pricing
LifeLock Identity by Norton offers several pricing tiers, ranging from basic to premium plans. The entry-level plan is quite affordable, making it accessible for individuals who want essential protection. As I explored the higher-tier options, I found that they include more comprehensive features such as higher levels of reimbursement for stolen funds and additional monitoring services. This flexibility allows users to choose a plan that best fits their needs and budget.
Updates & Support
The LifeLock app receives regular updates that enhance its functionality and security features, reflecting the evolving nature of identity threats. Whenever there’s a new update, I appreciate the streamlined process for installing it. Customer support is readily available through the app, with options for live chat and phone assistance. I once had a question regarding a specific alert, and the support team was prompt, professional, and helpful, which added to my overall positive experience with the service.
Security & Privacy Review
As an American user, security and privacy are paramount when it comes to online services. LifeLock Identity by Norton is available on both the App Store and Google Play, ensuring a trustworthy platform for users. During the registration process, I was required to provide personal data such as my name, address, and Social Security number, which is standard for identity protection services. However, I felt assured knowing that the app employs encryption and secure protocols to protect my information.
In terms of ads or tracking behavior, LifeLock is straightforward about its practices. I haven’t noticed intrusive advertisements while using the app, which enhances the user experience. The focus appears to be solely on providing security features rather than monetizing through ad placements. Overall, I feel confident in LifeLock’s commitment to protecting my privacy while delivering a high-quality service that prioritizes user security.
Protects your identity online Real-time credit alerts notify Monitors dark web activity Lost wallet assistance included $1 million identity theft insurance 
Limited coverage options High subscription costs Inconsistent customer support No real-time alerts 
Google Play 
App Store LifeLock services are generally available for individuals aged 18 and older. However, there are options for family plans that can cover minor children and dependents under certain conditions.
Yes, LifeLock Identity by Norton has a mobile app that allows users to access their services on the go. You can receive alerts, monitor your information, and manage your account directly from your smartphone or tablet.
Yes, LifeLock offers credit score monitoring as part of its services, allowing you to track changes in your credit score over time and receive alerts about any significant changes that could indicate identity theft or fraud.
LifeLock's services are primarily designed for residents of the United States. While some features may be available to international users, the full range of services and support is tailored to those within the U.S.
Yes, LifeLock provides identity restoration services, which include assistance from a dedicated recovery specialist to help resolve issues related to identity theft. They guide you through the process of restoring your identity and help you with necessary steps.
To cancel, log in to your account, go to "Account Settings," and follow the prompts to cancel your subscription.
You can reach LifeLock customer service at 1-800-543-3562 for assistance.
Click on "Forgot Password" on the login page, enter your email, and follow the instructions to reset your password.
Visit the LifeLock website or app, click "Sign In," and enter your email and password to access your account.
Log in to your account, go to "Account Settings," then select "Billing Information" to update your payment details.
